LEGAL REFERENCE

Privacy Policy jo aapko samajh aaye

2go par aapka personal information aur financial data surakshit rehta hai. Hamari privacy policy transparent hai aur Pakistan ke qanoon ke mutabiq banai gai hai. Jab aap account...

Data encryption sab jagahJazzCash, Easypaisa, SadaPay secureLocal qanoon ke mutabiq
2go Privacy Policy jo aapko samajh aaye

Hamara privacy posture aur jurisdiction

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE Rابطہ KARIEN

Privacy ke sawal ka jawab kahan se le sakte ho

In-App Support 2go app ya web site mein chat karte...
Email Helpdesk Detailed privacy prashno ke liye email bhej sakte...
Account Settings Aapka profile mein hi aapke personal details dekh...
SURAKSHA KE MUKHTALIF PEHLU

Kaise hamari privacy policy kaam karti hai

Encryption Technology

Jab aap JazzCash se deposit karte ho ya Easypaisa account link karte ho, sab transaction encrypted hota hai. Nobody in-between aapka password ya PIN dekh sakta hai.

Account Verification

2go par account banate waqt aapka phone number verify hota hai. Jab pehli dafa withdrawal request karte ho, to hamara team aapka identity confirm karta hai. Ye process fake accounts rokta hai.

Payment Gateway Security

SadaPay aur Raast jaise secure gateways use karte hain. Ye local payment systems Pakistan ke financial rules ke under chalte hain. Aapka bank account directly 2go ke saath link nahi hota.

Data Retention Policy

Aapka account close karne ke baad bhi withdrawal history record rehti hai. Lekin personal details jaise phone number ya bank info securely delete ho jate hain after compliance period.

Third-Party Sharing Limits

Hamari policy clear hai: aapka data marketing companies ya affiliate networks ko nahi dete. Sirf payment processors aur compliance teams ko zaruri information milta hai.

Geolocation Access

2go sirf supported ilaqon se access allow karta hai. Agar aap uss region mein nahi ho, to system login page par rukta hai. Ye local law protect karta hai.

POLICY KI BAATEIN

Hamari privacy policy ke key parts

01

Data Collection

2go sirf zaruri information leta hai: naam, phone, account details. Extra data request nahi karte jab tak qanoon na khe.

02

Encryption Standard

SSL encryption sab pages par use hota hai. JazzCash aur Easypaisa deposits ka traffic double-protected rehta hai.

03

Account Access

Sirf aap apna account open kar sakte ho. 2go ka staff bhi aapke password dekh nahi sakta. Recovery ke liye OTP via SMS bhejte hain.

04

Withdrawal Verification

Pehli withdrawal request par manual review hota hai. Duplicate deposits rok ne ke liye aapka payment history dekha jata hai.

05

Cookie Usage

2go analytics cookies use karta hai taake site kaise chalti hai dekh sake. Lekin personal data cookies mein store nahi hota.

06

Policy Updates

Agar privacy policy badlnaa padhe, to 2go email se notification bhejta hai. Naya policy accept karne se pehle aap dekh sakte ho kya badla.

07

Dispute Resolution

Agar privacy ka koi issue ho, to in-app support se contact kar sakte ho. Aapka complaint record hota hai aur team investigation karta hai.

Aapka account ka layout aur privacy features

Dashboard Display

Login karte hi aapko sirf aapna data dikh ta hai. Transaction history, withdrawal status, aur payment method sab ek jaga. Koi dosra nahi dekh sakta.

Payment Method Section

JazzCash, Easypaisa, SadaPay aur Raast account link karte waqt aapka token generate hota hai. Actual PIN ya password 2go ke servers par store nahi hota.

Security Dashboard

Account settings mein aap recent logins dekh sakte ho. Agar kisi ne aapka account access karne ki koshish ki ho, to notification mil jaega.

Withdrawal Tracker

Pehli withdrawal request se lekar payout tak sab steps visible hote hain. Aapko email updates milte hain jab status badlta hai.

Data Export Option

2go par aap apna sab personal data export kar sakte ho. CSV ya PDF format mein download ho sakta hai verification ke baad.

Account Closure

Jab account close karna ho, to settings se request kar sakte ho. 30 din ke baad sab personal data delete ho jata hai except compliance records.

Privacy Policy ke aam sawal-o-jawab

Nahi. Jab aap JazzCash se deposit karte ho, aapko 2go ka platform redirect karta hai JazzCash ke secure page par. Aapka password sirf JazzCash ke servers par rehta hai. 2go sirf transaction confirm karta hai, password nahi dekhta.

Pehli withdrawal par aapka phone number, account holder name aur payment method verify hote hain. Hamara system duplicate deposits ya suspicious patterns dekh ta hai. Process normally 24 ghante mein complete hota hai.

Turant in-app support se batao ya email kar. 2go ka security team immediately aapka account lock karega. Recent transactions review karega. Agar unauthorized payout hua ho, to investigation chale gi.

Bilkul nahi. 2go apna policy mein clear likha hai: personal data sirf internal compliance aur payment processing ke liye use hota hai. Marketing emails bhejna bhi sirf aapke permission se hota hai.

Personal details jaise naam, phone aur address 30 din mein delete ho jate hain. Lekin withdrawal history aur transaction records audit trail ke liye store rahti hain, jaise Pakistan ke rules kehte hain.

Haan, dono par same encryption aur security standards use hote hain. App mein bhi aapka data locally encrypted rahta hai. Settings mein aap dono jaga se privacy preferences manage kar sakte ho.

Nahi. Cookies sirf session tracking aur preference settings store karte hain. Payment information cookies mein kabhi nahi jata. JazzCash, Easypaisa, SadaPay aur Raast account tokens server-side encrypted store hote hain.